Website Terms and Conditions
Harts Woodworking
www.hartswoodworking.co.uk

Last updated: 15th July 2025

1. Introduction

Welcome to Harts Woodworking. By accessing or using our website (www.hartswoodworking.co.uk), you agree to be bound by the following terms and conditions. If you do not accept these terms, please do not use this website.

These terms apply to all visitors, users, and customers of our site.

2. About Us

Harts Woodworking is a UK-based business specialising in bespoke furniture design and manufacture. All of our pieces are handcrafted to order.

Company Address: Harts Woodworking, The Barn, The Toddage, Lulham Herefordshire HR2 9JW
Contact Email: hello@hartswoodworking.co.uk
Phone: 07855 826991

3. Use of the Website

You agree to use this website only for lawful purposes. You must not use this website in any way that may cause harm, disruption, or infringe upon the rights of others.

All content on this website, including images, designs, text, logos, and graphics, is the property of Harts Woodworking and may not be copied or reproduced without written permission.

4. Products and Orders

All of our furniture is made to order and tailored to individual specifications. While we aim to ensure all details, descriptions, and prices are accurate, errors may occasionally occur. We reserve the right to correct any errors and update product information without notice.

Once an order has been confirmed and a deposit received, a binding contract is formed. Bespoke items are non-refundable unless faulty.

5. Payment Terms

We require a non-refundable deposit (typically [Insert %]%) upon confirmation of your order. The remaining balance is payable prior to delivery or collection. Payment methods accepted include [Insert payment methods].

Prices listed on the website are in GBP (£) and include VAT where applicable.

6. Lead Times and Delivery

Lead times will vary depending on the complexity of your project and current workshop scheduling. We will provide an estimated completion and delivery time upon order confirmation.

Delivery costs will be agreed in advance and may vary depending on location and access. Please ensure you provide accurate delivery details and inform us of any access restrictions.

7. Returns and Cancellations

As our furniture is made to order, cancellations are only permitted within 48 hours of placing your order. After this point, your deposit is non-refundable.

In the unlikely event of a fault or damage, please contact us within 48 hours of delivery. We will repair, replace, or refund the item in accordance with your statutory rights under UK consumer law.

8. Intellectual Property

All content on this website is owned by or licensed to Harts Woodworking. You may not use, reproduce, distribute, or exploit any content for commercial purposes without our express written consent.

9. Privacy and Data Protection

We take your privacy seriously. Please refer to our [Privacy Policy] for details on how we handle and protect your personal information.

10. Limitation of Liability

While we aim to maintain an accurate and functional website, we do not guarantee that use of this website will be uninterrupted or error-free.

Harts Woodworking shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use this website or our products, except as required by law.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Amendments

We reserve the right to update or modify these terms at any time. Please review them regularly. Continued use of the website after changes indicates your acceptance of the revised terms.